MPS Take Back Your Life! 4Outlook Addin
Support Site


Frequently Asked Questions



The MPS Add-in contains an easy to use Help File. In addition, there is a short tutorial to help you get started.


The following are the main questions asked by MPS TBYL! 4Outlook addin users. Please e-mail us at
tbylsupport@standss.com if your question is not answered below.

Introduction
 

Do I have to know the MPS methodology to effectively use this Add-in product?
Do I have to have this Add-in product to effectively use MPS methodology?
 

Compatibility
 

What version of Outlook do I need?
I am currently running MS Outlook 2000 and using a previously purchased version of the MPS add-in. Can I upgrade?
I am currently using MS Outlook 2003/2002 and want to upgrade to MS Outlook 2007. What is the procedure to move MPS TBYL to outlook 2007? Will I have to purchase an upgrade for MS Outlook 2007?
 

Installation and Registration
 

Can I download the Add-in onto more than one computer?
How can I download and register TBYL?
Where are the instructions on how to download and install the Add-in onto my computer?
How long do I have to download the Add-in after I complete the purchase?
How can I install TBYL on another user account on the same computer?

 

License Enquiries
 

When will I receive my unlock code after placing the order?
Will there be a way to retrieve my Unlock Code if I lose it?
How do I transfer TBYL from my old computer to my new computer?
When I enter the name and the unlock code it tells me “Registration Unsuccessful.” What do I do?
I cannot activate TBYL using the “Auto-Activate through Internet” method?
I need to reformat my computer. Will my unlock code still work after reformatting.

 

General
 

Why can I no longer see the toolbar when using the Add-in?
The add-in seems to have disappeared from Outlook. I can no longer see the toolbars in any of the Outlook windows. What should I do?
I installed your add in and it doesn’t appear when I load Outlook?
When I try to use MPS TBYL after installing, I get the following error “Error:RedemptionCleanup - tbylRedemption not registered. ActiveX component can't create object”. What can I do to solve this?
How do I switch back to the default Outlook today view from the TBYL’s version of Outlook today?
I am getting the message "Outlook experienced serious a error...Would you like to disable this addin?..." every time I open Outlook.
How can I move the copy of an email while sending the email using Send&File, Send&Task or Send&Calendar?
I no longer get prompted to file emails when I click Send. How do I get the prompt back?
How do I edit the project list, Add, Edit or delete the project from the list?
I do not want to index certain PST’s. How can I do this?
How can I do a Calendar Excel Report to makea report of my appointments?
How does Projects work in MPS TBYL! 4Outlook?
How to assign a project to a task?
How to add a new project to the list?
How to edit an existing project name to the list (Method 1)?
How to edit an existing project name to the list (Method 2)?
How to delete an existing project?
How to add the Project field to views in Outlook?
 

Introduction

 

Do I have to know the MPS methodology to effectively use this Add-in product?

This Add-in has been specifically designed around MPS methodologies. Consequently, those who have had exposure to either the book, Take Back Your Life! or one of our training classes will derive the greatest benefit from it.

 

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Do I have to have this Add-in product to effectively use MPS methodology?

Not at all. MPS methodologies were effective long before this product was developed. The Add-in does, however, provide short cuts and will save the user time.

 

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Compatibility

 

What version of Outlook do I need?

This product is compatible with the following versions of Microsoft Office Outlook:
- MPS TBYL 4Outlook 2007 supports Outlook 2007
- MPS TBYL 4Outlook 2003 supports Outlook 2003 and Outlook 2002 (XP).
Please be sure that you download and install the correct version of the add-in for your version of Outlook.

 

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I am currently running MS Outlook 2000 and using a previously purchased version of the MPS add-in. Can I upgrade?

The Add-in versions sold after September 2007 no longer provide support for MS Outlook 2000. Once you upgrade your system to either Outlook XP, 2003 or 2007, you may contact us at
info@mcgheeproductivity.com for an upgrade.

 

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I am currently using MS Outlook 2003/2002 and want to upgrade to MS Outlook 2007. What is the procedure to move MPS TBYL to outlook 2007? Will I have to purchase an upgrade for MS Outlook 2007?

You do not need to purchase an upgrade. You can upgrade for free.

All you need to do is to download and install the MPS TBYL version for MS Outlook 2007 and your activation will be picked up automatically.

Link to download MPS TBYL for MS Outlook 2007:
http://www.mcgheeproductivity.com/add-in/MPS-tbyl2007.exe

 

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Installation and Registration

 

Can I download the Add-in onto more than one computer?

The trial version of the software can be installed on as many computers as you wish. Your permanent unlock code (that you receive after purchasing) is officially licensed for use on one computer. However we realize that many users have an office computer and a home computer (or a desktop computer and a notebook). We therefore allow the activation of the software on the two computers that the user will be personally using.

 

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How can I download and register TBYL?

Click on the link below if you want to download TBYL:

http://www.mcgheeproductivity.com/add-in/index.html

 

The TBYL that you have downloaded is a Full-Version but has trial restrictions. The restrictions will be removed once you unlock the program using the registered name and Unlock code provided in the confirmation e-mail upon the purchase of the add-in.

To install and register:

1. Ensure Microsoft Outlook and Microsoft Word is closed.

  • Press Ctrl+Shift+Esc to open Task Manager.

  • Click on the Processes Tab.

  • End processes with the names OUTLOOK.EXE and WINWORD.EXE

  • Double click the executable to start installation.  Follow on screen instructions to install TBYL.

2. Open MS Outlook. The Register TBYL screen will show up.

3. Select the register tab on this screen. Enter the Registered Name and Unlock code exactly as you received and click OK.

 

You will now have a fully functional version of TBYL.

 

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Where are the instructions on how to download and install the Add-in onto my computer?

The complete instructions and unlock code will be in your Receipt email you will receive after purchase. Be sure to check your Junk Mail folder for your confirmation should it not come directly to your inbox. You may also view the installation instructions and download the software again by clicking
here.

 

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How long do I have to download the Add-in after I complete the purchase?

As long as you want; your unlock code will continue to work until we come out with a major new release. If that happens, you will be given the opportunity to purchase a new unlock code at a discounted price.

 

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How can I install TBYL on another user account on the same computer?

Method 1

Install TBYL from administrator account.

The user can login from the user account and use TBYL after following the instructions below:

  • Go to the location where TBYL is installed.
    The default path is: C:\Program Files\MPS TBYL 4Outlook

  • Inside this folder there is a registry file named "tbyl_reg". When shown with extension it appears as "tbyl_reg.reg".

  • Please double click on it and run this file. Click "ok" on the message box you get.

  • Restart outlook and check to see if the toolbar shows up.

Method 2

If the above still does not work, then:

  • Give the user in the second profile Administrator privileges.
  • Reboot the system to let the change in administrator status take effect. This will give that login rights to carry out installation. This can be done from the Control Panel (User Accounts).
  • Then do the installation in this second profile.\
  • Once the TBYL has been installed under that profile, check to see if the toolbar shows up.

If it does, you can then change user back to current security level.

 

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License Enquiries

When will I receive my unlock code after placing the order?

As soon as your order is confirmed, and your credit card is approved, our website sends you an unlock code automatically.

 

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Will there be a way to retrieve my Unlock Code if I lose it?

Yes. The registration process will match each email address to a unique Unlock Code. You will be able to retrieve your Unlock Code as long as you use a consistent email address.

Click here and follow the instructions on the page to retrieve your unlock code.

 

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How do I transfer TBYL from my old computer to my new computer?

To transfer a license from one computer to another, you need to deactivate it on the first computer before it can be activated on the second.

 

To deactivate:

1. From MS Outlook, select the TBYL menu.
2.
Click About MPS Take Back Your Life! 4Outlook
3.
Click the Deactivate button to deactivate.

You will now be able to activate TBYL on another computer.

 

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When I enter the name and the unlock code it tells me “Registration Unsuccessful.” What do I do?

We have found that Registration fails due to the following reason:

 

Incorrect name and/or unlock code being entered (the unlock code is case sensitive and sometimes users accidentally enter extra spaces at the end).

Ensure that the name and unlock code is typed exactly as shown in your original e-mail. Pay particular attention to spaces and capital letters.

Also try to actually type it in instead of cutting and pasting. On some computers we have found that pasting adds some hidden characters.

Very occasionally the following may also create problems.

When typing in the numbers don't use the number keypad off to the right of your keyboard, because they are sometimes interpreted as different characters and it will not be accepted, although it may look right to you.

 

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I cannot activate TBYL using the “Auto-Activate through Internet” method?

You can use an alternative activation method..

It appears that you are not able to use the automatic online activation because your network is blocking it. You can use the manual activation process which consists of three main steps.

 

1. GET YOUR MACHINE CODE FROM THE TBYL SOFTWARE

  • Open Microsoft Outlook

  • Click the TBYL menu -> select About MPS TBYL.

  • Click the Activate tab to get the activation screen.

  • You will see the machine code on this screen, the third field from the top labeled "Machine Code".

2. GET YOUR ACTIVATION CODE FROM OUR WEBSITE

  • Use your Internet Browser to go to the following URL. http://www.addins4Outlook/activate.asp

  • Enter all the details on the activation page and click on Activate to obtain your activation code.

3. ENTER THE ACTIVATION CODE BACK INTO THE SOFTWARE.

  • Once activation code is obtained, go back to the activation screen in Outlook.

  • Select the second activation method and fill in the activation code and click OK.

  • You should be activated now.

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I need to reformat my computer. Will my unlock code still work after reformatting.

Please deactivate your software first before formatting your computer. This will enable you to install and activate again after formatting.

To deactivate please follow the steps below:

  • From MS Outlook, select the TBYL menu.

  • Click About MPS Take Back Your Life! 4Outlook

  •  Click the Deactivate button to deactivate.

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General

 

Why can I no longer see the toolbar when using the Add-in?

Outlook (unfortunately) with all its different versions and service packs sometimes has problems like this. If you are using Outlook XP/2003 and it has disabled the AddIn, start Outlook and reactivate the addin by doing the following:

  • Select Help > About Microsoft Outlook

  • Click the Disabled Items button, select MPS Take Back Your Life 4Outlook, and click Enable.

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The add-in seems to have disappeared from Outlook. I can no longer see the toolbars in any of the Outlook windows. What should I do?

The most likely reason for this is that Outlook may have accidentally disabled the add-in. Please follow the instructions below to enable MPS TBYL! 4Outlook again.

 

If you are using Outlook XP/2003, start Outlook and reactivate by doing the following:


1. On the main menu select Help > About Microsoft Outlook
2. Click Disabled Items button, select the add-in from the list, and click Enable.

 

If you are using Outlook 2007, start Outlook and reactivate by doing the following:

1. On the main menu select Help > Disabled Items
2. Select the add-in from the list, and click Enable.

 

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I installed your add in and it doesn’t appear when I load Outlook?

Please restart your computer and then start Outlook. If the add-ins still does not appear inside Outlook then:

 

There are two possible reasons for this:

1. The install was not carried out successfully or
2.
Outlook has accidentally disabled the add-in.

 

Please follow the instructions below to check if the add-in has been disabled (and to enable it again)

 

If you are using Outlook XP/2003, start Outlook and reactivate by doing the following:

1. On the main menu select Help > About Microsoft Outlook
2. Click Disabled Items button, select the add-in from the list, and click Enable.

 

If you are using Outlook 2007, start Outlook and reactivate by doing the following:

1. On the main menu select Help > Disabled Items
2. Select the add-in from the list, and click Enable.

 

If this above does not work, we recommend that you install the add-in again.

 

You may also wish to download the latest version of the add-in from our website:
http://www.mcgheeproductivity.com/add-in/index.html

 

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When I try to use MPS TBYL after installing, I get the following error “Error:RedemptionCleanup - tbylRedemption not registered. ActiveX component can't create object”. What can I do to solve this?

MPS TBYL is not installed properly.

1. Ensure Microsoft Outlook and Microsoft Word is closed properly.
2. Uninstall TBYL.
3. Install again.

 

To uninstall:

1. Ensure Microsoft Outlook and Microsoft Word is closed.

  • Press Ctrl+Shift+Esc to open Task Manager. Click on the Processes Tab.
  • End processes with the names OUTLOOK.EXE and WINWORD.EXE

2. Go to Start -> Control Panel -> Add or Remove Programs
3. Select MPS TBYL and click Remove.
Remove any synchronizing devices from your computer, for example PDA's because this can affect the installation process for MPS TBYL.
4. Ensure that you restart your PC now.

Once restarted, download and Install MPS TBYL


Please click on the link below to download the software:
http://www.mcgheeproductivity.com/add-in/index.html

 

To install:

  • Ensure Microsoft Outlook and Microsoft Word is closed.

  • Press Ctrl+Shift+Esc to open Task Manager. Click on the Processes Tab.

  • End processes with the names OUTLOOK.EXE and WINWORD.EXE

  • Now install the downloaded version.

Now use MPS TBYL. Please check now if this made any difference.

 

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How do I switch back to the default Outlook today view from the TBYL’s version of Outlook today?

The addin comes with a customised Outlook Today page.

 

To restore Outlook’s own Today Page:

  • Right-Click over the top level folder (that you normally click to view your Today page)

  • Click Properties.

  • Click the Home Page tab.

  • Click the Restore Defaults button.

  • Click OK to close the Properties screen.

   You will now see the Outlook’s own Today Page.

 

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I am getting the message below every time I open Outlook.

“Outlook experienced a serious error …..Would you like to disable this add-in? …”

Before you try anything please uninstall MPS TBYL.

 

To uninstall:

  • Ensure Microsoft Outlook and Microsoft Word is closed.

  • Press Ctrl+Shift+Esc to open Task Manager. Click on the Processes Tab.

  • End processes with the names OUTLOOK.EXE and WINWORD.EXE

  • Go to Start -> Control Panel -> Add or Remove Programs

  •  Select MPS TBYL and click Remove.

  • Remove any synchronizing devices from your computer, for example PDA's because this can affect the installation process for MPS TBYL.

  • Ensure that you restart your PC now.C now.

Once restarted, download and Install MPS TBYL

 

Please click on the link below to download the software:
http://www.mcgheeproductivity.com/add-in/index.html

 

To install:

  • Ensure Microsoft Outlook and Microsoft Word is closed.

  • Press Ctrl+Shift+Esc to open Task Manager. Click on the Processes Tab.

  • End processes with the names OUTLOOK.EXE and WINWORD.EXE

  • Now install the downloaded version.

Now use MPS TBYL. Please check now if this made any difference.

 

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How can I move the copy of an email while sending the email using Send&File, Send&Task or Send&Calendar?

A copy of the email will stay in the Sent Items folder (as long as your settings are correct).

On the “Send&Task” screen below, the “Delete original email...” should not be ticked. If you are saving the email to a folder then “File a Copy of the email” should be selected.

 

 

On “Send&Calendar” screen “Delete email after appointment created ...” should not be ticked and...If you are saving the email to a folder then “File a Copy of the email” should be selected.

 

On “Send&File” screen “File a Copy of the email” should be selected.

TBYL can have these selected by default. Go to the TBYL Setting screen as shown below and make sure that the box circled in Red is left unchecked.

 

 

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I no longer get prompted to file emails when I click Send. How do I get the prompt back?

Go to your Inbox.
On the menu, click TBYL-Options to display the Options/Settings screen.



Clear the tick text to Hide message asking if Send&File is needed when Send is clicked.

 

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How do I edit the project list, Add, Edit or delete the project from the list?

To edit project list please follow the steps below:

 

1. Open Microsoft Outlook
2. Click the TBYL menu -> choose Project List
3. On the screen that appears, you will see all your projects listed. Select the project that you need to edit
4. Click the Edit... or Delete button to perform the respective tasks. Likewise you can add a project also by clicking the Add... button

 

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I do not want to index certain PST’s. How can I do this?

You can choose not to index certain PST’s in your Outlook.  Below are the steps to do this:

 

1. Open Microsoft Outlook
2. Go to TBYL menu -> Click Options
3.
On the Settings screen that appears click the Advanced Setting… tab.
4. On the Advanced Setting… screen, you will see the list of all your PST’s in the box.
5. You can select the second option Selected Stores to choose the PST’s to index.
6. Select the PST’s you want to index and press OK.

Now TBYL will index only the selected PST’s.

 

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How can I do a Calendar Excel Report to make a report of my appointments?

You can do this by following the steps below:

 

1. Open Microsoft Outlook
2.
 Go to the menu TBYL -> Select Calendar Excel Report
3. On the Calendar Report screen that appears, fill in the Start Date from where you want to start making your appointments from and the End Date to where you want to stop making appointments.
4. Click OK to generate the report
5. A report will pop up with all your appointments between the selected dates
6. You can save this calendar excel report to your chosen location.

 

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How does Projects work in MPS TBYL! 4Outlook?

MPS Take Back Your Life! 4Outlook add-in has a feature that lets you assign tasks to project.

 

The current version of the add-in has a very basic implementation for project tracking. It consists of a Project List dropdown on the Task screen. This can be used to assign tasks to projects.

 

Once you have entered projects for your tasks, you can easily see which tasks relate to which projects.

 

Advanced users can also use this feature to create customized views of their data to get “project reports”.

 

NOTE: At this stage the Projects List does not link back to Meaningful Objectives or Supporting Project tasks in anyway.

 

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How to assign a project to a task?

1. Open a new or an existing task. You will see a standard toolbar for MPS Take Back Your Life! 4Outlook as below:

 

2. Select the Project drop-down to see the list of projects available.
3. Select the project you want to assign this task to. (If the project is not in the list, you can type it in and click Enter to add it to the list.)
4. Click Save and Close to save the task.

NOTE: If you create a project directly from the list, it is not added as a Supporting Project task to your Outlook. It is only added to the Project List drop-down that you can use to assign projects to tasks.

 

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How to add a new project to the list?

1. Open Microsoft Outlook
2.
 Click the TBYL menu -> choose Project List
3. The Project List screen will appear. Click Add to add a new project.
4. Enter the name of your project and click OK.
5. Your project will now be entered to the Project List.

NOTE: Projects added in this way are NOT added as a Supporting Project tasks to your Outlook. They are only added to the Project List drop-down that you can use to assign projects to tasks.

 

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How to edit an existing project name to the list (Method 1)?

1. Open Microsoft Outlook
2.
 Click the TBYL menu -> choose Project List
3. The Project List screen will appear. Select the project you need to edit.
4. Click Edit… to edit an existing project.
5. Make the relevant changes to the project and click OK.

Note: This will NOT change the name of the project on existing tasks.

 

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How to edit an existing project name to the list (Method 2)?

1. Open Microsoft Outlook
2. Create a new Supporting Project task (or open an existing Supporting Project task)
3. Click Add Project on the MPS TBYL! 4Outlook Toolbar/Ribbon. A message will be displayed asking confirmation.
4. Click Yes to add a project (with the same name as the current task) to the Project List.

NOTE: Any changes that you make to the Supporting Project Task after carrying out the above will not be made to the Project List. You will need to manually make adjustments to the project as explained in the following sections.

 

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How to delete an existing project?

1. Open Microsoft Outlook
2. Click the TBYL menu -> choose Project List
3. The Project List screen will appear. Select the project you need to delete.
4. Click Delete to delete an existing project.
5. On the delete confirmation message, click yes to confirm delete.

Note: This will only remove the project from the list for future tasks. It will NOT affect any existing tasks.

 

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How to add the Project field to views in Outlook?

You may find it useful to add the Project field to views in Outlook. This makes it easy report, group and sort by Projects.  The following example illustrates how to do this:

  • View your Task List in Microsoft Outlook.

  • Right click over any of the field names (e.g. Subject) and click Field Chooser (The Field Chooser pop-up window will be displayed)

  • Select User Defined Properties from the drop-down and the top of the Field Chooser window.

  • Drag and Drop the Project field from the Field Chooser window to where you want it to appear on the Task List.

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